Tenancy Sustainment Officer
(1 Position – £31,993.06)
Tenancy Sustainment Officer
37 Hours per week – £31,993.06
We are looking for a confident, organised and tenant-focused Tenancy Sustainment Officer to join our team. You will help deliver a responsive, fair and high-quality housing management service, building positive relationships with tenants and helping to sustain successful tenancies across our homes
This rewarding role involves:
Managing all aspects
of a tenancy to assist
tenants in sustaining
their tenancy
Support, rent collection and
early intervention, working
constructively with tenants
to prevent arrears and
tenancy failure.
Responding promptly to
tenancy enquiries,
neighbourhood
concerns and reports of
anti-social behaviour.
Carrying out home visits,
estate inspections and
tenancy checks,
maintaining accurate and
timely records.
About you
We are looking for someone who is passionate
about delivering excellent services to tenants and
who can help ensure tenancies are sustained.
About us
Hull Churches Housing Association is a local social landlord managing around 500 properties in Hull and the East Riding. Our supported housing services are based solely in Hull.
We are a Disability Confident and Mindful Employer, committed to your wellbeing and development.
