Repairs and maintenance

We’re here to help you keep your home safe, warm and in good condition.

If something isn’t quite right in your home, please let us know. Whether you need to report a repair, have concerns about damp or mould, need help with energy efficiency or want to know about planned improvements, you’ll find the information you need here.

Report a repair

Submit repair requests online and provide details of any maintenance issues affecting your home.

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Routine, Urgent and Emergency Repairs

Information on routine, urgent and emergency repairs, plus planned maintenance to your home.

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Condensation, damp and mould

Information, advice and support to help keep your home free from damp and mould.

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Energy efficiency

Find out about our commitment to improving energy performance and reducing energy costs for tenants.

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Major works

Information about future improvements and how we plan major works to our properties. *Page Under Construction*
This section is currently being updated. Please check back soon for further information.

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Awaab’s Law

Awaab’s Law came into force on 27th October 2025 and introduced new legal requirements for social landlords. The law requires us as landlords to respond to and resolve reported damp, mould and certain emergency repairs within specified timeframes.

Click to learn what Awaab’s law means to you